1. Scope
This statement covers ARKADE-operated Discord bots (the “Bots”) and related features on arkadeonline.com that interact with those Bots. It does not cover Discord itself or third-party services you connect through Discord. Discord’s own privacy practices are described in Discord’s Privacy Policy.
2. Information We Collect
Depending on how you use the Bots, we may process:
- Discord account identifiers such as user ID, username/display name, avatar URL, and whether you are a bot or human account.
- Server (guild) information such as guild ID, channel IDs, role IDs, and configuration values needed for Bot features (for example welcome messages, role assignments, or command permissions).
- Command and interaction data such as slash-command usage, button/modal submissions, timestamps, and the content you provide when using Bot features.
- Message content only when necessary to provide a feature you invoked (for example moderation helpers, ticket tools, or command arguments). We do not use Bot access to scrape private DMs or unrelated channel history for advertising.
- Linked gameplay or community data if you choose to connect accounts or use features that store progress, rewards, votes, or similar community records tied to your Discord identity.
- Technical logs such as error logs, rate-limit events, and operational metrics used to keep the Bots reliable and secure.
3. How We Use Information
We use the information above to:
- Operate, maintain, and improve Bot features you or your server administrators enable
- Respond to commands, automate community workflows, and deliver requested notifications
- Enforce server rules and support moderation where those features are enabled
- Prevent abuse, diagnose outages, and maintain security
- Comply with legal obligations and Discord’s Developer Terms of Service / Policies
We do not sell your personal information.
4. Legal Bases (Where Applicable)
Where privacy laws require a legal basis, we typically rely on: (a) performance of a service you requested; (b) legitimate interests in operating a safe gaming community and Bot infrastructure; and/or (c) consent where a feature requires optional linking or additional data.
5. Sharing of Information
We may share information with:
- Service providers that host our website, databases, or infrastructure, under confidentiality and security obligations
- Server administrators / authorized staff for moderation and support within ARKADE communities
- Discord as required to operate Bot APIs and integrations
- Authorities when required by law, or to protect rights, safety, or the integrity of our services
6. Retention
We retain Bot-related data only as long as needed for the purposes described above, or longer if required for security, dispute resolution, legal compliance, or server configuration continuity. Operational logs are typically retained for a limited period and then deleted or anonymized.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information processed by the Bots. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of certain personal data. You can:
- Leave a Discord server where our Bots are installed
- Ask server administrators to disable Bot features or remove the Bot
- Contact us via Discord to request deletion or review of Bot-stored data associated with your Discord user ID
Some data may need to be retained for a period (for example abuse prevention or legal compliance). Removing a Bot from a server does not automatically erase historical records already stored for that server.
9. Children’s Privacy
Our Bots and community services are intended for users who meet Discord’s minimum age requirements and any applicable local laws. We do not knowingly collect personal information from children below those ages. If you believe a child has provided such information, contact us and we will take appropriate steps.
10. International Processing
Information may be processed in the United States or other locations where our providers operate. By using the Bots, you understand that your information may be transferred to jurisdictions with different data-protection rules than your own.
11. Changes to This Statement
We may update this Privacy Statement from time to time. The “Effective date” at the top of this page will reflect the latest revision. Continued use of the Bots after changes become effective constitutes acceptance of the updated statement.
12. Contact
For privacy questions related to ARKADE Discord bots, contact us through our Discord community at discord.gg/ARKADE. See also our Terms of Service.